Services
1. Answering Services / Phone Answering
Build stronger communication with your customers through our professional and reliable Phone Answering Services. Do you talk to your customers regularly or want to make your business process hassle-free without compromising your customer service? We are here to help you. Whether it’s scheduling appointments, capturing messages, or addressing inquiries, our dedicated team ensures exceptional customer service by providing a warm response to every caller.
2. Email Handling and Client Support via Email
Ensure seamless communication with your customers through our impeccable email services. Our dedicated team ensures personalized and timely responses, fostering lasting relationships and enhancing customer satisfaction. With a keen understanding of your business, we navigate concerns and inquiries adeptly, reflecting your commitment to phenomenal services in every interaction. Trust us to be your reliable partner in delivering effective and swift email support solutions.
3. Healthcare - Clinical and Practice Management Services
Revolutionize your healthcare practice with our tailored Practice Management approach. From scheduling appointments, and keeping patient records to administrative tasks and billing, we seamlessly integrate every aspect, allowing you to minimize errors, enhance operational efficiency, and ensure regulatory compliance. Hire us to redefine healthcare practice management with excellence!
4. Live Chat Client Support
Make real-time connections with your clients through our dynamic Live Chat Client Support services. Our skilled chat agents engage visitors with valuable guidance, instant issue resolution, and personalized assistance. Unlike other BPO call center companies, we at Global Sourcing bridge the gap between solutions and inquiries to enhance user experience, cultivate a sense of trust, and boost conversions.
5. After Hours Support
Extend your commitment to customer care outside traditional business hours with our dedicated After Hours Support services. Whether it’s technical assistance, urgent inquiries, or support requests, our skilled team stands ready to assist your customers 24/7, reflecting your dedication to customer satisfaction. Hire us for reliable and consistent After Hours Support to strengthen customer loyalty that sets you apart in a competitive market.
6. Back Office Administration and Support
Global Sourcing is one of the best BPO services companies in the US. We handle all sorts of Back Office Work to ensure a well-oiled organizational engine by optimizing workflow efficiency through our exceptional backoffice support services.
Our team manages essential tasks such as data processing, record maintenance, administrative, and other BPO operations, freeing you to concentrate on growth strategies and business innovation ideas. Gain a competitive edge by outsourcing office services to us as we ensure enhanced productivity through streamlined processes.
7. Order Taking
Experience smooth & hassle-free order-taking like never before. From capturing order details to processing them with efficiency and accuracy, we ensure that every customer interaction turns into a seamless transaction. Trust us to handle the intricacies of processing orders, so you can focus on fostering customer loyalty.
8. Data Entry
Enjoy a seamless flow of information with our efficient and reliable Data Entry services. From maintaining databases to digitizing crucial documents and handling meticulous tasks of organizing, inputting, and managing data, our team’s precision ensures error-free results. Prepare to unlock untapped business potential by entrusting your data entry tasks to one of the best outsourcers in the US and redirect your focus towards informed strategic decision-making and essential core functions.
9. Apartment and Building complaint cell
With our dedicated Complaint Cell services tailored for buildings and apartments, you can build community trust and enhance tenant satisfaction. From addressing grievances to maintenance requests, our specialized team offers an empathetic and responsive approach, elevating the residential experience.